Effective Date: July 6, 2023
Personal Data Collection and Purpose: We collect the following personal data from users and site visitors:
- Email address
- Personal account preferences
- Transactional data (e.g., purchase information)
- Technical data (e.g., information about cookies)
We collect this personal data to:
- Provide personalised experiences and services to users
- Process transactions and fulfill orders
- Improve our website and services
- Comply with legal obligations
Comments: When users leave comments on our website, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help with spam detection.
Media: Users who upload media files should be aware that all uploaded files are usually publicly accessible.
Contact Forms: If you use a contact form plugin on our website, the personal data captured when someone submits a contact form includes their name, email address, and any additional information provided. We retain contact form submissions for six months for customer service purposes but do not use the information submitted for marketing purposes.
Data Sharing: We do not share personal data with any third-party providers, partners, or service providers.
Data Retention: We retain personal data collected or processed by our website for the following periods:
- Contact form entries: Retained for six months
- Analytics records: Retained for one year
- Customer purchase records: Retained for ten years
User Rights: Users have the following rights over their data:
- Right to access: Users can request access to their personal data.
- Right to rectification: Users can request corrections to their personal data.
- Right to erasure: Users can request the deletion of their personal data.
- Right to restrict processing: Users can request restrictions on how their data is processed.
- Right to data portability: Users can request to receive their personal data in a commonly used format.
- Right to object: Users can object to the processing of their personal data.
Data Transfers: We do not transfer site data outside the European Union. However, if any transfers occur in the future, we will ensure that data is safeguarded to European data protection standards through appropriate measures such as Privacy Shield, model clauses, or binding corporate rules.
Contact Information: For privacy-specific concerns, please contact us at: Email: [email protected]
Additional Information: We take measures to protect users’ data, including technical measures like encryption and security measures like two-factor authentication. We have implemented staff training in data protection and conducted a Privacy Impact Assessment.
In the event of a data breach, we have procedures in place for internal reporting and contacting mechanisms.
We do not receive data about users from third parties, including advertisers, and we do not engage in automated decision making or profiling with user data.
Industry Regulatory Disclosure: We are not a member of a regulated industry and are not subject to additional privacy laws.